Terms of Service
Effective Date: 18/3/2025
Welcome to Tri Valley Clean (“Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our website https://trivalleyclean.com/ (the “Website”) and our cleaning services. By accessing or using our Website and services, you agree to be bound by these Terms. If you do not agree, please do not use our Website or services.
1. Services Tri Valley Clean provides professional cleaning services for residential and commercial properties. Service details, pricing, and availability are subject to change without notice.
2. User Responsibilities By using our services, you agree to:
- Provide accurate and up-to-date contact and billing information.
- Grant access to the premises for scheduled cleaning services.
- Notify us in advance of any special cleaning instructions or hazardous conditions.
- Use our Website and services for lawful purposes only.
3. Booking and Payment
- All service bookings can be made through our Website, phone (925-232-1511), or email ([email protected]).
- Payment is required at the time of booking or upon service completion, depending on the agreement.
- We accept various payment methods as indicated on our Website.
- Late or declined payments may result in service suspension or cancellation.
4. Cancellations and Refunds
- You may cancel or reschedule a service at least 24 hours in advance.
- Cancellations made within 24 hours of the appointment may incur a cancellation fee.
- Refunds are processed at our discretion based on the nature of the service issue.
5. Liability and Disclaimer
- We strive to provide high-quality cleaning services but do not guarantee specific outcomes.
- We are not liable for pre-existing damages, loss of personal items, or unforeseen circumstances beyond our control.
- Our liability is limited to the total amount paid for the disputed service.
6. Privacy Policy Your use of our Website and services is also governed by our Privacy Policy, available at https://trivalleyclean.com/.
7. Intellectual Property All Website content, including text, images, logos, and service descriptions, is the property of Tri Valley Clean and may not be used or reproduced without permission.
8. Third-Party Links Our Website may contain links to third-party websites. We are not responsible for the content, policies, or practices of these external sites.
9. Changes to These Terms We may update these Terms at any time. Changes will be posted on our Website with the updated effective date. Continued use of our services constitutes acceptance of the revised Terms.
10. Contact Information If you have any questions about these Terms, please contact us:
- Email: [email protected]
- Phone: 925-232-1511
- Website: https://trivalleyclean.com/
By using our Website and services, you agree to these Terms of Service.
